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Coronavirus Update
Coronavirus Update

An Update from Image Scotland regarding the current Coronavirus situation

The situation regarding Coronavirus is fast-moving and we aim to keep this information as up to date as possible.

Following updated guidance to businesses on March 23, 2020 from The Scottish Government we have taken the decision to close our offices and production centre until it’s safe for our team members and customers to travel and work. We will reopen after the current Coronavirus outbreak passes.

Our sales team are working remotely and will answer any emails and telephone calls with your inquiries as swiftly as possible.

We will reopen as soon as we can and look forward to supporting you with the same top quality level of service and personalisation we have provided for the last 31 years. We hope you understand the action we have had to take in temporarily closing our building and suspending our services is not one we took lightly and look forward to your support in the future.


You already have my order, what happens when you have temporarily closed?

The guidance from The Scottish Government was for non-essential businesses to close immediately. We started our closedown within an hour of this announcement and let our team head home within four hours. There was little time to speak to customers with this news. Our team will be in touch over the coming days to let you know of the situation.

In the meantime, please be assured your order is safe within our business systems. We will resume production as soon as we can and will be in touch with you when we are ready to despatch your order.


I have a project or order for later in the year – how do I contact you?

Yes, our sales, order administration, graphics and accounts teams are working throughout this period. For a call back please use your online enquiry form – please click here.

You can telephone us within the UK on 0131-665 1414 or from overseas on +44 131 665 1414.

 

I have another question – how do I contact you?

You can use our online inquiry form – please click here.

You can telephone us within the UK on 0131-665 1414 or from overseas on +44 131 665 1414.

 

Thank you and please take care,

The Image Scotland Team